Terms & Conditions Overview
Placing an order with Violet Boutique means you have read and are agreeing to all of these stated terms and conditions. Prior to purchasing, to avoid any disappointments - please email us with any questions you may have pertaining to a particular garment, shipping, or any other issues that would inhibit you from confidently purchasing from us. You can email us at sales at violetboutique dot com, and we will reply within 24 hours. Once a purchase is made, we will process your order and send a shipping confirmation notice, within 24 hours. Prices are non-negotiable.
Violet Boutique uses a secure server for all credit card transactions and this information will be kept private.
Violet Boutique sells only 100% authentic items.
Violet Boutique currently only accepts payments through Paypal.
Due to the limited nature of these items, all vintage clothing, shoes and accessories sold from Violet Boutique are non-returnable. Our vintage items are pre-worn and may show signs of age. If your item is grossly misrepresented, we will offer a store credit for the full purchase price, excluding shipping. These rare returns must be postmarked within 72 hours of the original delivery date and shipped via traceable and insured mail. For items received after this time period, we reserve the right to deny the return. Please do not purchase vintage items to try on and return, as we provide accurate pictures and measurements for each piece.
Returns for new items are accepted within 14 days for domestic purchases and 21 days for international purchases from the date of receipt. For items received after this time period, we reserve the right to deny the return. All returns must be shipped via traceable and insured mail. Returns must be received in new, unworn, and unwashed condition and with all tags attached. Please note that all accessories, eyewear, and sale items are final sale.
Orders are processed Monday through Friday and are shipped within 48 hours of placement. Violet Boutique will contact you right away if there is an exception. Violet Boutique does not ship on public US holidays. All orders - Domestic and International, are shipped via USPS.
Vintage & Retro garment sizes from past decades are not the same as modern sizing. The measurements posted for each product are the dimensions of the garment, not your measurements. We measure as accurately as possible. For the best fit, you will need to take your measurements and account for comfort and ease of movement. We measure precisely, not approximately, and do so while the item is hanging, in an unstretched state.
The Following outlines how we measure our garments so you can ensure the perfect fit, and have confidence before purchasing. Measurements are taken on a flat surfaced - and are doubled for Bust/Hips/Waist:
Bust: Measured directly beneath armpit seams - doubled
Sleeve Length: Measured from shoulder seam to end of sleeve (cuff)
Shoulders: Measured from one shoulder seam to another (horizontally across back )
Length: Measured down center of back, from neckline to hemline.
Waist: Measured at smallest part of stomach (where the natural curve is) - doubled Hips: Measured at fullest part of hips, in between your waist and thighs - doubled
Inseam: Measured at inner pant seam from crotch to hemline
Our Vintage Ratings
We professionally clean and repair all items as much as possible so we rarely accept or sell anything in less than Excellent Condition, unless it is an extra special piece, a collector's item, or an exception due to its age or era. Any major flaws are mentioned in the item's description. Once in a while we may miss small flaws such as minor loose seams, tiny holes or faint stains. Please keep in mind that most of our items are from decades past and will have typical vintage wear from cleaning, age, etc. unless it's listed as Excellent Condition. We want you to be happy with your Violet Boutique purchase, so please contact us for information regarding an item's condition.
Excellent: No visible imperfections or flaws whatsoever. Sometimes unworn with tags.
Great: One, perhaps two teeny issues. A barely-there spot or a slightly frayed cuff, for example.
Good: A few minor imperfections